5 Ways AI-Powered Security Automation Makes Life Easier for SecOps Teams

See how AI automation makes life easier for SecOps teams—cutting down their busywork, reducing alert fatigue, and speeding up incident response times.

Blink Team
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Nov 21, 2024
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Previously, we shared “5 Steps to Building an Autonomous SOC with AI” where we broke down practical ways to bring your security operations center (SOC) into the future—things like automating threat response and simplifying access management. Each step showed how AI can help boost your SOC’s performance.

Today, we’re diving deeper into these ideas with Blink’s capabilities. Blink’s AI-driven automation makes a real difference for the SOC and SecOps teams by cutting down on repetitive tasks, easing alert fatigue, and speeding up response times. Here’s how Blink is helping security teams tackle their everyday challenges with real-world solutions.

1. Simplified Workflow Creation with Copilot and Editor

In most SOC operations, creating automation workflows requires intricate scripting knowledge and familiarity with complex API documentation. This approach takes a lot of time and pulls focus away from urgent security needs.

Security engineers usually go through lengthy and extensive API documentation to understand the specifics of each endpoint, perform manual tests to confirm functionality, and then finally write scripts to execute automation. 

An automated incident response workflow in Blink that quarantines devices after detecting more than 5 failed login attempts across both Azure AD and Okta, and sends a notification to Slack.

Now, with an AI-powered copilot and editor tools, setting up workflows is faster and easier than ever. Security engineers can simply type a command like “Quarantine devices after multiple failed Azure AD and Okta logins” (see above for example), and AI quickly suggests the necessary steps and API calls to build the workflow.

This way, SOC teams can build and adjust workflows without needing to code, staying proactive and focused on more important security issues. AI handles the heavy lifting, so teams can react to threats faster and with more accuracy.

2. Human-in-the-Loop for Important Decision-Making

Automation is great for handling routine tasks, but when it comes to high-stake decisions, a human touch can be essential. Imagine a system detects suspicious activity on a user’s account or potential malware on a device. AI might suggest isolating the device or suspending the account. But without someone double-checking, there's a risk of business disruptions if it’s a false alarm.

With a human-in-the-loop setup, these alerts are sent straight to SOC analysts in real time. They can quickly check the context, verify the alert, and decide whether to act or ignore it. This approach combines the speed of AI with expert judgment, keeping security actions fast and accurate.

A demonstration of human-in-the-loop decision making via Blink

Using if-statements, SOC teams can automate decision paths based on analyst choices. If they approve the action, it goes forward; if they don’t, it’s skipped. This balance of automation and human input means better control and smarter decisions for high-stake security events.

3. Just-in-Time (JIT) Provisioning via Self-Service Portal

One of the biggest challenges in security is minimizing insider threats while granting necessary access to resources. Just-in-time (JIT) provisioning addresses this by providing temporary, secure access only when required. This approach limits prolonged access to sensitive resources, reducing exploitation risks.

SOC teams set up JIT provisioning through a self-service portal, allowing authorized systems and users to request access as needed. The portal can be configured to automatically send requests to a dedicated Slack channel or another monitoring tool, where personnel can review and approve access in real-time. 

The Blink self-service portal with a range of requests

This flexibility makes JIT provisioning a powerful tool for managing on-demand access. It provides tight control over sensitive resources, making it easy to monitor and revoke access when it’s no longer needed—helping keep insider risks low.

4. Dashboard for Workflow Monitoring and Efficiency Metrics

A dashboard acts as the command center of AI-powered security automation. From here, SOC teams gain visibility into ongoing workflows, track the status of automated actions, and measure the time saved through automation.

Real-time visibility across workflows and metrics not only allows SOC managers to monitor efficiency and identify bottlenecks but also provides compelling data. For instance, the dashboard might reveal that automation saved hundreds of hours on alert triage over the past month.

Some of the different dashboards that you can make with Blink

It’s also possible to create custom dashboards to show information on different workflows. This is especially useful when talking to executives, who want decisions backed by data. With clear metrics, SOC teams can show the real impact of AI-driven automation, making it easy for executives to see the value and confidently invest in cybersecurity.

5. Thousands of Pre-Built Templates for Inspiration

One of the biggest time-savers in AI-driven security operations is having ready-to-use templates. These templates give you instant workflows for common tasks, like scanning for malware, keeping an eye on user accounts, or controlling data access.

With Blink, SOC teams can easily see which templates match up with the tools they already use, sparking ideas and saving tons of setup time. Without this, teams often get stuck manually figuring out what will work together.

Thousands of pre-built workflows with Blink

Say a SOC team needs to set up a new procedure for detecting phishing emails. Instead of building it from scratch, they can dive into Blink’s template library, find workflows that match their setup, make a few quick tweaks, and deploy a solution in minutes. This not only saves hours but also takes out the guesswork, helping them respond faster.

Thanks to these templates, even smaller teams can handle complex security tasks with ease, scaling and customizing as they go.

Get Started With Blink Ops

If you’re running a SOC or working in security operations and still doing everything manually, you’re really missing out. AI-powered automation can take hours of repetitive tasks off your plate. With tools like our copilot, you can set up workflows in just a day—no complex coding needed. It’s an easy win that frees up your time to focus on what truly matters: keeping your organization safe.

Get started with Blink Ops and start saving your team hundreds of hours per year.

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